Empowering users to manage recommended content on Shop Case studiesJonathan McFaddenDecember 14, 2023
Incentivizing verification and shopping with Shop Cash Case studiesJonathan McFaddenDecember 14, 2023
Leading adoption for followed shops: Aligning content patterns with product strategy Case studiesJonathan McFaddenApril 15, 2023
Tent Talks: It's Okay to be Inflexible in Content Design Craft and CommunityJonathan McFaddenApril 14, 2023
Revamping Shop’s onboarding experience for order-tracking users with content research Case studiesJonathan McFaddenSeptember 23, 2022
Improving transparency about eligibility requirement on the Shop app Case studiesJonathan McFaddenSeptember 3, 2022
Increasing chatbot response rate with better UX writing Case studiesJonathan McFaddenSeptember 3, 2022
Lenses on Information Architecture - Jonathan McFadden Craft and CommunityJonathan McFaddenSeptember 3, 2022
The Content Strategy Podcast: Working towards an inclusive and diverse industry Craft and CommunityJonathan McFaddenSeptember 3, 2022
Confab: Maximizing your power, influence, and word bank to advocate for underrepresented users Craft and CommunityJonathan McFaddenSeptember 3, 2022
Jonathan McFadden on telling stories, starting a DEI group, and the importance of using content to connect people Craft and CommunityJonathan McFaddenSeptember 3, 2022
UX Writer Conference: Self-Advocacy: Making your voice heard when there's just one of you in the room Craft and CommunityJonathan McFaddenSeptember 3, 2022
School of Visual Concepts: A Day in the Life of a Content Designer Craft and CommunityJonathan McFaddenSeptember 2, 2022
Why former journalists should consider a career in UX Craft and CommunityJonathan McFaddenSeptember 1, 2022
