Empowering users to manage recommended content on Shop Case studiesJonathan McFaddenDecember 14, 2023
Incentivizing verification and shopping with Shop Cash Case studiesJonathan McFaddenDecember 14, 2023
Leading adoption for followed shops: Aligning content patterns with product strategy Case studiesJonathan McFaddenApril 15, 2023
Revamping Shop’s onboarding experience for order-tracking users with content research Case studiesJonathan McFaddenSeptember 23, 2022
Improving transparency about eligibility requirement on the Shop app Case studiesJonathan McFaddenSeptember 3, 2022
Increasing chatbot response rate with better UX writing Case studiesJonathan McFaddenSeptember 3, 2022
