Jon Writes

Designing Content + AI Systems

I’m a content designer who thinks in systems. I design how products communicate—not just what they say, but how they behave across different contexts, edge cases, and constraints. More recently, that’s included shaping interactions in AI-powered systems, where clarity, trust, and thoughtful failure handling matter just as much as the happy path.

The Content Strategy Podcast: Working towards an inclusive and diverse industry

In 2021, Kristina Halvorson, a leading voice and trailblazer in content strategy, invited me for a talk on her podcast, The Content Strategy Podcast. Fueled by both a talk I delivered at Confab just a month earlier and my commitment to creating space for People of Color in our industry, Kristina and I discussed what needs to happen to make content more inclusive and diverse.

Craft and CommunityJonathan McFadden