Jon Writes

Designing Content + AI Systems

I’m a content designer who thinks in systems. I design how products communicate—not just what they say, but how they behave across different contexts, edge cases, and constraints. More recently, that’s included shaping interactions in AI-powered systems, where clarity, trust, and thoughtful failure handling matter just as much as the happy path.

Lenses on Information Architecture - Jonathan McFadden

In summer 2022, Dan Brown of EightShapes invited me for an interview on his highly-acclaimed podcast, Lenses on Information Architecture. We discussed my views on the fluidity, flexibility, and ultimate purpose of documentation, as well as the importance of identity-based representation in content design and why we need to hire more junior talent.

Listen here.

Craft and CommunityJonathan McFadden