Jon Writes

Designing Content + AI Systems

I’m a content designer who thinks in systems. I design how products communicate—not just what they say, but how they behave across different contexts, edge cases, and constraints. More recently, that’s included shaping interactions in AI-powered systems, where clarity, trust, and thoughtful failure handling matter just as much as the happy path.

Jonathan McFadden on telling stories, starting a DEI group, and the importance of using content to connect people

James Deer, founder of Working in Content, interviewed me in summer 2021 about my passion for diversity, equity, and inclusion - particularly in the context of a content career. You can find the full article here.

Craft and CommunityJonathan McFadden